AIRDASH
OBC operations platform

Urgent shipments,
hand-carried at the speed of now

AIRDASH turns a client's urgent email into a planned, quoted and assigned hand-carry mission - AI intake, flight and ground planning, courier dispatch and live tracking in one workspace.

Built for OBC desks moving aerospace AOG spares, line-down parts, medical and high-tech cargo.

  • AI email intake
  • Gmail & Outlook
  • Flight search
  • Ground transport pricing
  • Airline baggage rules
  • Packing optimizer
  • Courier network
  • Instant quotes
  • Live tracking
  • SLA tracker
  • Shift handovers
  • Rules engine
  • Role-based access
  • White-label branding
  • Client portal
  • Audit log
How it works

From inbox to wheels-up

One continuous flow replaces the forwarding, copy-pasting and phone calls between a client's email and a courier at the gate.

  1. 01

    Inbox

    Client emails land from connected Gmail and Outlook inboxes - or get entered by hand. Real shipment requests are separated from everyday mail.

    Email center
    • Line maintenance deskShipment request

      AOG - actuator needed at BLR by 06:00

    • AccountsNot a request

      Invoice copy for last month

    • NewsletterNot a request

      Industry digest - this week

  2. 02

    AI extraction

    AI reads the email and pulls out origin, destination, commodity, pieces, weight and deadline into a structured request your team can check and edit.

    AI extraction
    Reading email and attachments
    Origin
    Frankfurt (FRA)
    Destination
    Bengaluru (BLR)
    Commodity
    Aircraft part - AOG
    Pieces / weight
    2 pcs - 18 kg
    Deliver by
    Tomorrow, 06:00 local
  3. 03

    Planning

    Search flights, price ground legs with live routing, and apply courier allowances and airline baggage and excess rules - with a packing optimizer for awkward cargo.

    Planning
    FRA → BLRRecommended
    FRA → DXB → BLR1 stop
    FRA → IST → BLR1 stop
    Ground legs priced from live routing
  4. 04

    Quote & approve

    A complete quote is assembled from the plan. Once approved, it goes to the client by email in your own branding.

    Quote
    • Flight
    • Courier allowance
    • Excess baggage
    • Ground transport
    • Total
    Approve & send Sent with your branding
  5. 05

    Courier dispatch

    Check courier availability and fan the job out to your courier network over Telegram. The first suitable courier to accept is assigned.

    Courier network
    Accepted

    Offer fanned out to available couriers via Telegram

  6. 06

    Wheels-up & tracking

    Follow every mission on a live map with an SLA tracker, notifications and AI-summarised shift handovers - until the parcel is delivered.

    Live tracking
    SLA windowOn track
    1. Picked up
    2. In flight
    3. Delivered
Platform

Everything an OBC desk runs on, in one place

Built around how on-board courier operations actually work - from the first email to the final signature.

AI email intake

Connect Gmail and Outlook. Gemini or OpenAI models read each urgent request and turn it into a structured shipment, ready to plan.

Flight & ground planning

Flight search alongside ground transport priced with Google Maps routing, so door-to-door timing is planned in one place.

Courier network

Track availability and fan jobs out to couriers over Telegram.

Live tracking & SLAs

Live map, SLA tracker and notifications for every mission.

Baggage & packing

Airline baggage and excess rules plus a pallet stacking and packing optimizer.

Rules engine

Admins configure the business rules - no code changes.

White-label by tenant

Client emails and the client portal carry your brand, not ours. Every tenant's data stays separate.

Shift handovers with AI summaries

Hand the desk over at shift change with an AI-written summary of what's open, what's moving and what needs attention.

Roles & audit log

Admin, Manager, Operations, Sales, Courier and custom roles - with a full audit trail.

Analytics

Operational analytics across requests, quotes and missions.

Also included: vendors, client portal and a shared email center.

Why it matters

When every hour counts, chaos is the most expensive tool on the desk

Most OBC operations still run on email threads, spreadsheets and messaging apps. Every hand-off between them is a place where time, context and margin slip away.

Today: scattered across tools

  • Requests buried in shared inboxes
  • Flight options and costs rebuilt in spreadsheets
  • Couriers found through chat groups and phone calls
  • Status updates chased by hand, handovers lost at shift change

With AIRDASH: one flow

  • Every request captured and structured automatically
  • Plan, quote and approval in one screen
  • Courier offers sent and accepted in the platform
  • Live tracking, SLAs and AI handover notes the whole team shares

Ready to move faster than the clock?

See how AIRDASH takes an urgent request from inbox to wheels-up - with your own data, in a 30-minute walkthrough.